| Issue ID | 1338561 |
| Internal NHTSA # | 10929802 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MARINER HYBRID |
| Model Year | 2009 |
| File date | 03/11/16 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Throttle body problem. All of a sudden i had no power and barely made it home. I had to be towed to ramey ford in princeton, wv they replaced throttle body but i had to pay $100 deductible. This car was part of a customer service arrangement worked out with nhtsa but the vin was not included and i was told it was not covered for cost of replacement . This was a very dangerous situation and could have resulted in an accident. I feel the part should have been replaced without any charge since other vehicles in this class had the same problem. There was no offer to reimburse me for my tow since the vehicle was totally disabled. This was a problem that ford and the nhtsa were aware of and my vehicle had the same problem as others. I feel that i should not have to pay for labor or tow to correct a defect. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PRINCETON, WV |
| VIN pattern | 4M2CU393X9KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |