| Issue ID | 1114440 |
| Internal NHTSA # | 10639027 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MARINER HYBRID |
| Model Year | 2008 |
| File date | 23/09/14 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | While my wife was driving our 2008 mercury hybrid mariner on a highway at a speed of approximately 45 mph, a warning light appeared on the dash (red triangle with and exclamation point) and the vehicle began slowing down in a manner that prevented her from controlling the speed of the vehicle. My wife, fortunately, was able to pull to the side of the highway without incident. The ford dealership's diagnostic test revealed a faulty electronic throttle body and the dealership recommended immediate replacement for safety reasons. I understand that as a result of similar issues with ford escape and mercury mariner models, through a customer satisfaction program, ford voluntarily has extended warranty work for some escape and mariner vehicles. The vin for our 2008 mercury hybrid mariner, however, was not included in this program. I spoke with a representative and with a supervisor from ford customer service (800-392-3673), and the supervisor reported that ford is not in a position to address the issue with respect to my vehicle, because there is not enough data to include my vehicle within the voluntary customer satisfaction program. |
| Vehicle Mileage at Failure | 57870 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALEXANDRIA, VA |
| VIN pattern | 4M2CU29H28KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |