| Issue ID | 1297853 |
| Internal NHTSA # | 10884021 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MARINER HYBRID |
| Model Year | 2008 |
| File date | 22/04/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | April 2016 the abs light was on along with the message "check brake system and the regen brakes." when breaking the vehicle took much longer than normal to slow and stop. The repair for this was $4100 ($4800 with labor). I was advised that this was a safety issue since the brakes were not working properly and to not drive the vehicle. I chose to have the repair since i need the vehicle for work and still owe money on it. I did some research and it apears that this is a known problem as other complaints on nhtsa and other forums attest to. I contacted ford and asked that i be reimbursed as this is a safety issue. They declined my request. |
| Vehicle Mileage at Failure | 126000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALLWIN, MO |
| VIN pattern | 4M2CU29H78KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |