| Issue ID | 950487 |
| Internal NHTSA # | 10484009 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MARINER HYBRID |
| Model Year | 2008 |
| File date | 11/11/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was traveling west at about 70 mph in the left lane on i-66 out of washington, dc with four people in the car. Suddenly, the engine died and we were left with only the electric motor on the hybrid and a dash warning of a red triangle and the statement "stop safely soon." the car quickly lost power to about 30 mph and we struggled to get across the four lanes to the shoulder. The electronics in the car still operated (radio, dash lights, etc.), but the gas engine stalled. Once on the shoulder, we stopped. The ford owner's manual told us to turn the car off and try to re-start. We did this and the car re-started. We started to drive, but the car did the same thing after about 5 minutes. The car did the same thing on about 5 different occasions until we could get to an exit that had businesses. The ford dealer in this area (away from my home) states that the electronic cooling pump needs to be replaced. Although i understand that parts fail, my complaint is that ford should not tell owners to re-start the car and try to proceed on. It is dangerous when it continues to fail and you don't know where the next failure might occur (on a bridge, in a construction zone, on a busy, fast interstate). Moreover, having reviewed complaints on this site and elsewhere on the internet about ford hybrids, i know that many others have experience this situation where the car engine stalls at highway speeds due to various problems (e. G., the electronic cooling pump, bad sensors, or a corrupted pcm). |
| Vehicle Mileage at Failure | 73278 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATHENS, WV |
| VIN pattern | 4M2CU39H98KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |