| Issue ID | 1140465 |
| Internal NHTSA # | 10664554 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MARINER HYBRID |
| Model Year | 2008 |
| File date | 16/12/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Just after starting my car and driving down my street at ~5mph, there was a warning symbol (red triangle) and then message saying "stop safely now." the vehicle then lost power steering, and power to the engine. I restarted the car and made it ~100ft and the same thing happened again. This also happened several times previously on the highway traveling ~65mph and with the same message "stop safely now" message appeared and immediately lost all power to steering and the engine. I went to the ford dealership and was told to replace the hybrid coolant pump and blend doors and this fixed the problem for several months until today. I had also just taken the vehicle into the dealership for a recall on the power steering. This loss of power and ability to steer is extremely dangerous! This needs to be recalled! |
| Vehicle Mileage at Failure | 92600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOULDER, CO |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |