| Issue ID | 915553 |
| Internal NHTSA # | 10454771 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MARINER HYBRID |
| Model Year | 2008 |
| File date | 06/09/11 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | This has occurred twice. The first time, (9-6-2010), driving in bumper-to-bumper traffic on the freeway- the light, "stop safely now" comes on and you cannot use the gas pedal and you have to try to get to the shoulder safely as the car has no power. I waited for half an hour and restarted the car and was able to get to where i had to go. Took it to dealer and they couldn't find anything wrong with it. The 2nd occurrence (march 31, 2012), same thing happened except i was on the freeway with everyone going at least 65 miles per hour and had to get to the shoulder without any power. Took it to dealer and they said it was a coolant pump problem. I went online and there are hundreds of complaints about this problem. This should be a recall issue and i shouldn't have had to pay for this. Extremely dangerous. Could so easily have been hit by oncoming traffic. Scary experiences. |
| Vehicle Mileage at Failure | 51000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA MONICA, CA |
| VIN pattern | 4M2CU29H78KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |