| Issue ID | 1135836 |
| Internal NHTSA # | 10661157 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MARAUDER |
| Model Year | 2004 |
| File date | 02/06/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I was driving my 2004 mercury marauder on a two lane road in delaware county ny when my headlights went out. Driving the back roads takes total concentration due to the large number of nocturnal animals which can cross roads. I am the original owner of this car and i take great pride in maintaining it to the utmost top condition. It is rare to find this model car(a marauder) but it is a grand marquis/ crown vic and while certain parts like tires are hard to come by, a light control module(lcm) is a dime a dozen. Ford has a program 14n01 (recall?) to replace these modules. Repeated calls to ford customer care and my dealer has proved that ford wants to help yet makes no commitment other then offering me a aftermarket part. The ford part is on back order. I feel ford will help me but only after my 18 year son has crashed due to ford reluctance to immediately correct a potentially dangerous condition. If the proper part is on back order when will the part become available? I purchased the part from a ford dealer and replaced it myself. Why? I can buy the lcm from a dealer in texas but my ny dealer can't get the part? Ford recognizes the problem uses a excuse of no parts? More important, ford and ford dealers want to correct the problem immediately with a non oem part? Why? Ford no longer has manufacturing resources? How about a potential head on collision due to a failed relay or relays in the lcm which costs $20 in parts to replace. Shame on you ford! How dare you put public safety job # who knows! |
| Vehicle Mileage at Failure | 112000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WALTON, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |