| Issue ID | 1678837 |
| Internal NHTSA # | 11342531 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES-BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2019 |
| File date | 14/07/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2020 winnebago rv installed on a 2019 mercedes-benz sprinter 3500 chassis. The contact stated that while attempting to exit an unknown dealer, the vehicle was shifted into gear, the parking brake was released, the accelerator pedal was depressed however, the vehicle failed to move. The contact stated that the parking brake indicator was inoperable. Several mechanics assisted the contact to get the vehicle to operate as intended. The contact stated that several days later on a camping trip, the brakes overheated. The vehicle was towed to mercedes-benz of medford (3240 crater lake ave, medford, or 97504 541-774-1000). The technician was duplicated the failure and the contact was instructed on the correct way to operate the parking brake function. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer. The failure mileage was 2,000. *bf the consumer stated the praking assembly was replaced by medford mercedes (3240 crater lake ave, medford, or 97504, 541-774-1000) and now the brakes function accordingly. *as |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BERKLEY, CA |
| VIN pattern | WD4PF4CD3KPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MANTECA TRAILER & MOTORHOME, LLC. |
| Dealer's telephone number | |
| Dealer's city | MANTECA |
| Dealer's state code | CA |
| Dealer's ZIP code | 95336 |