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2014 Mercedes-Benz SPRINTER 3500 Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1705171
Internal NHTSA #	11375286
Manufacurer	Mercedes-Benz USA, LLC - DBA Sprinter
Brand	MERCEDES-BENZ
Model	SPRINTER 3500
Model Year	2014
File date	08/09/18
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	While driving on interstate highway, the following warning messages appeared: abs, esp and ars not functioning and take to workshop. Also, the blindspot warning on mirrors stopped working, as did the cruise control. Drove several hours to nearest mercedes dealership without these safety features. Problem diagnosed as rpm sensor failure. Was advised that although only one sensor failed, they recommended replacing both at the same time. At the time, the vehicle only had 40,111 miles on odometer, but was not covered under warranty. Service advisor stated that sensor may have gotten hot, suggesting i had driven with emergency brake on. I took exception to this, as i rarely employ the e-brake unless i am on a very steep incline, and had not used during this trip. Repair cost totaled over $700. Copy of bill attached. This occurred on september 8, 2018, as i was beginning a multi-state trip.
Vehicle Mileage at Failure	40000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PORT TOWNSEND, WA
VIN pattern	WD3PF4DD3E5XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0SXXGCDS9P31274 W1V9076432P232076 SALAE25477A430151 2GCEC19T5Y1174582 WAUZZZ8P18A126714 KMFZCZ78BSU163437 9C6CE11Y250004303 WDD2042891F268438 SHHFK2860CU200839 WDB9066332S382220 WBAKB81069CY50305 MDHFBUK13Z0517010

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2014 Mercedes-Benz SPRINTER 3500 Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2014 Mercedes-Benz SPRINTER 3500 Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?