| Issue ID | 1404708 |
| Internal NHTSA # | 11020912 |
| Manufacurer | Mercedes-Benz USA, LLC - DBA Sprinter |
| Brand | MERCEDES-BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2014 |
| File date | 29/08/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I left my motorhome parked and secured by locking deadbolt on the coach door. When i returned i could not open the door. Locksmith noted door latch deadbolt is susceptible to failure without notice leaving occupant(s) unable to open the door. The actuator rod for the deadbolt quite easily slips from the mechanism because the backing plate leaves too much room for unintended movement with the simple act of slamming the door too hard likely to cause failure. While the driver/passenger vehicle doors or rear window fire escape are alternatives to exit, panic or the location of a fire within the motor coach may leave occupants with no escape route if the mechanism fails with the deadbolt in the locked position. Latch interior is engraved as follows: trimark new hampton rd/enr 1993/72130 with the numbers 1107 hand engraved on the case as well. |
| Vehicle Mileage at Failure | 17500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEND, OR |
| VIN pattern | WDAPF4CCXE9XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |