| Issue ID | 1174719 |
| Internal NHTSA # | 10705179 |
| Manufacurer | SPRINTER ENGINEERING & COMPLIANCE SUPPOR |
| Brand | MERCEDES-BENZ |
| Model | SPRINTER 3500 |
| Model Year | 2011 |
| File date | 20/09/12 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Our itasca reyo 2012 motor home with mercedes sprinter engine has had 5 egr valve failures. The first time in 2012 with 2632 miles. The 5th time in march 2015 with 11,000 miles. The vehicle goes into limp mode and speed is reduced to 20 mph. This causes a very serious situation as there is a great risk of being rear ended from highway traffic travelling at 60 mph. Each time mercedes claims to have a fix.. A clip... A new cover etc but the failures continue. This requires being towed or limping to mercedes for a replacement egr valve. It is outrageous to have a leisure vehicle fail over and over again and mercedes refuses to accept full responsibility for this continuing failure of this part. |
| Vehicle Mileage at Failure | 2632 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT TOWNSEND, WA |
| VIN pattern | WDAPF4CA2B9XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |