| Issue ID | 1676079 |
| Internal NHTSA # | 11340413 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES-BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2019 |
| File date | 18/07/20 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 mercedes-benz sprinter 2500. The contact stated while driving 15 mph, when he heard an explosion and saw that the rear driver side window had exploded on it's own. The contact stated he sustained a cut on his left foot but did not seek any medical attention. The contact stated he was able to drive to his residence. The contact called and has taken the vehicle to the local dealer mercedes-benz of loveland (4040 byrd dr, loveland, co 80538, (970) 344-4206,). The vehicle had not been diagnosed of repaired as of yet. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v507000 (visibility), however the vin was not included. The manufacturer had been informed of failure. The failure mileage was 4,200. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FORT COLLINS, CO |
| VIN pattern | WD4FF0CD5KTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |