| Issue ID | 1694408 |
| Internal NHTSA # | 11362197 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES-BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2019 |
| File date | 07/08/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The vehicle has some emergency steering control that is automatically built in. If you go outside of the lanes, it not only steers you back to within the lanes, but also slams on the brakes. It is automatically on. It can be shifted off every single time you start the vehicle, but it is a default setting. This has proven to be extremely dangerous in approximately 5 situations while driving the vehicle, and i just bought the vehicle four months ago. To illustrate it: we were driving through a construction zone. At times in construction/work zones, the flow of traffic forces you outside of the lines for safety purposes. However, the van tried to force us back "into the lines" multiple times, in construction, at night, with many other vehicles. It actually forced our vehicle back across the line and into oncoming traffic in multiple scenarios. This is a case of an automatic "safety" setting gone wrong. It is highly, highly dangerous to have it automatically do this, whether it's due to oncoming traffic, same direction traffic, construction obstacles or even swerving to avoid debris or animals. This lane assist must be disabled to allow for safe operation of this vehicle.*dt |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHARLESTON, SC |
| VIN pattern | W1W4EBVY1KTXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |