2019 Mercedes-Benz SPRINTER 2500 Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes-Benz SPRINTER 2500 2019 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes-Benz SPRINTER 2500 2019 steering and complaints other owners have filed.
Enter valid VIN:

2019 Mercedes-Benz SPRINTER 2500 Steering Problems, Complaints and Defects

 Issue ID1690190
 Internal NHTSA #11355040
 ManufacurerDaimler Vans USA, LLC
 BrandMERCEDES-BENZ
 ModelSPRINTER 2500
 Model Year2019
 File date16/08/20
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemThis safety incident report applies to all 2019+ sprinter 1500/2500/3500 with the 4x4 drivetrain (hydraulic power steering system), it does not apply to 2wd models with electronic power steering racks. The upper power steering hose that connects the ps reservoir to the ps cooling element located ahead of the radiator in the front grille is secured by a worm drive clamp at the reservoir side and a spring clamp at the cooling element side. The lower ps hose that connects the cooling element to the hardline which bolts in to the hydraulic steering rack on the driver side is secured with a spring clamp on the cooling element side and a swaged connection on the hardline side. This safety incident is specifically for this lower ps hose connection. The hose is too short from the factory, and is taut between the cooling element spring clamp and hardline swaged connection. Over time, with normal driving vehicle vibrations & engine bay heat cycling, the lower ps hose will back off the cooling element until it falls off and ps fluid is dumped in the engine bay. This makes this heavy full size van instantly extremely difficult to steer. Hose blew off on my van at 9500miles on the odometer, as i was exiting a freeway onto a curving offramp. Had i not been aware this is a known issue i might not have caught it in time... At speed, on a winding road, with a cliff / drop off nearby this could have catastrophic results if the driver is not able to overcome the suddenly very heavy steering effort. The solution is a simple one. The lower ps hose just needs to be 1-2" longer so that it is not taut between the two connections. To date mercedes dealerships have only remedied to the problem by adding a worm drive clamp in place of the spring clamp. This is a poor temporary fix and does not resolve the issue that the hose is simply too short as manufactured.
 Vehicle Mileage at Failure9500
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLOS ANGELES, CA
VIN pattern WD4FF1CDXKTXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

VINDecoderz

Rating: 4.7 from 5 (3783 reviews)
NHTSA.gov

Safercar.gov

Safercar.gov
Please notice that we do not take responsibility for inaccurate or incomplete results.

VIN Lookup | License Plate Lookup | Car specs and features | Car problems and recalls | Contact Us | VIN decoder API | Sitemap

2026 © VINDecoderZ.com is a free universal VIN decoder. Designed and executed by Astratek Ltd. All rights reserved.