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2019 Mercedes-Benz SPRINTER 2500 Service Brakes Problems, Complaints and Defects

Issue ID	1651007
Internal NHTSA #	11317084
Manufacurer	Daimler Vans USA, LLC
Brand	MERCEDES-BENZ
Model	SPRINTER 2500
Model Year	2019
File date	03/03/20
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	New purchase 02-29-2020; the mercedes sprinter 2500 that was upfitted by airstream into the airstream interstate nineteen. I drove about 60 miles and when backing from a parking spot i felt a sudden grab/jolt from the right front undercarriage as if backed over a dog/child. Thankfully nothing. Three more times this occurred over two days but w/o finding a cause i chose to drive 800 miles to seattle from california via i-5. About 40 miles enroute i was going 70 mph on a straight, slight downgrade stretch when the vehicle suddenly grabbed to the right with a short/abrupt jerk on the steering wheel. This was the same as the backward but now forward and frightening. Fortunately i had both hands on the wheel with a firm grip due to the unfamiliar dark roadway and downgrade stretch. This occurred five other times over the next 70-100 miles at a reduced speed of 40-50 with a firm grip on the wheel and expecting it so i stayed in the far left lane to avoid going off the roadway on the right. The following day i resumed the drive at about 40-50 mph and felt the same grab intermittently. I called mercedes roadside assist through the vehicles electronic connections on the nav/media screen and they prompted me through deactivating the brake assist. I deactivated all the other sensor devices like lane assist, parktronics etc that i could find to be as sure as possible it was not going to occur again while driving. These electronic systems reactivate each time you turn the ignition off so i had to remember to do that prior to driving each time i stopped. I drove the 800 miles home w/o the sensors active and the problem did not recur. Airstream's upfit makes it less stable and the weight now about 10,000-13-000 pounds very dangerous. If cruise control was engaged much more of a problem or winding roads. I'm a retired commercial pilot and it scared me; needs investigated soon.
Vehicle Mileage at Failure	130
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WOODINVILLE, WA
VIN pattern	WDAPF0CD6KPXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF73ABHZTJJ507669 1GC8C59K99E103879 MA3JFB32S00C65126 1G2ZH18NX74208996 KM8J33ALXKU045783 JM1BK123251277556 3HDSA2H55TM101486 WF0DXXGAKDFJ01607 WDCDA0EB1EA400038 WDBFA68F72F201766 ML0M100AACT001436 93ZE12JMZL8937734

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2019 Mercedes-Benz SPRINTER 2500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2019 Mercedes-Benz SPRINTER 2500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?