| Issue ID | 1657416 |
| Internal NHTSA # | 11321880 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES-BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2018 |
| File date | 02/10/18 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Since september of 2019 with around 4500 miles on the vehicle, loose bolts were found that holds up fuel tank. Several driveshafts (aka pilot shafts) failed and were replaced. The rear differential failed and was replaced. Several tires have been replaced. This vehicle vibrates at highway speeds. Mercedes benz has made several attempts over 80 days to cure this vibration problem. Photos were sent to the service manager at wagner mercedes benz on 10/2/2019 showing loose bolts which they secured fuel tank. The vehicle currently has 7400 miles on it. I have noticed recalls on the sprinter vans built around the same time with similar problems. It could be possible that this vehicle fell through the cracks. |
| Vehicle Mileage at Failure | 4500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EASTHAMPTON, MA |
| VIN pattern | WD3PE8CD0JPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |