2011 Mercedes-Benz SPRINTER 2500 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes-Benz SPRINTER 2500 2011 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes-Benz SPRINTER 2500 2011 unknown or other and complaints other owners have filed.
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2011 Mercedes-Benz SPRINTER 2500 Unknown Or Other Problems, Complaints and Defects

 Issue ID1198296
 Internal NHTSA #10733198
 ManufacurerSPRINTER ENGINEERING & COMPLIANCE SUPPOR
 BrandMERCEDES-BENZ
 ModelSPRINTER 2500
 Model Year2011
 File date01/05/13
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemAs a high use business vehicle, my mercedes sprinter 2500 was out of warranty (36k miles) within a year of purchase. Just about a month beyond 36k, the roof mounted air conditioner began leaking (more like torrenting) water upon the middle bench seats after every rain. This water has also leaked down into the front roof mounted electronics, such as the dome lights, and made them malfunction. The vehicle is essentially useless for passenger or goods transport during any rain storm. When contacted, after much run around and broken promise, the manufacturer indicated that because we were out of warranty, the repair would be a minimum of $1800. After researching online, this appears to be much more than an isolated incident. I have read hundreds of accounts of the same problem affecting others, both in and out of warranty. This is an obvious and debilitating manufacturer defect. A class action lawsuit is currently under way for this issue in california, but seeing that i am in illinois, i have no other recourse but to file a complaint with nhtsa and hope that you will investigate and help to rectify this unfortunate situation for all affected customers.
 Vehicle Mileage at Failure40000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCHICAGO, IL
VIN pattern WDZPE8CC4B5XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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