| Issue ID | 1162165 |
| Internal NHTSA # | 10691195 |
| Manufacurer | SPRINTER ENGINEERING & COMPLIANCE SUPPOR |
| Brand | MERCEDES-BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2011 |
| File date | 25/06/14 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We moved to high altitude (6750 ft elevation). From a stop it takes over three seconds for the vehicle to have proper power to accelerate. It will start to roll, but no real power. I have taken it to the mercedes benz (walter's mercedes of riverside, ca) dealer three times. They refuse to test it at altitude and say they can't duplicate the problem at sea level (of course not). It is a safety issue. I can't pull out onto the highway by myself without fear of being hit because i am unable to properly accelerate. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BIG BEAR, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |