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2016 Mercedes-Benz S550 4MATIC Service Brakes Problems, Complaints and Defects

Issue ID	1273186
Internal NHTSA #	10853154
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES-BENZ
Model	S550 4MATIC
Model Year	2016
File date	20/12/15
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	From 2014 through 2016 the intelligent drive and the driver assistance package does not work. I keep saying the s550 thinks 200 feet is 90 feet and 100 feet is 30 feet. What i mean to say is the systems think 90 feet distance is 200 feet away and 30 feet is 100 feet away. It does not measure the distance properly. It could be, and most likely, a programing issue. It is the same on all the 2014 through 2016 s550's i have tried. The other thing it does with the distronic cruise control is when it starts to brake, the distance set decreases and the car speeds up and again the distance set decreases and the car speeds up and so on. It changes the distance ( you can see it happen in the in the menu setting on the speed and tachometer screen) as soon as the car autonomously brakes. Set it at 200 feet and in reality it is 90 feet and as soon as it brakes the distance to keep instantly drops to just under what it is set at so the car thinks the danger is over and speeds up again and then brakes again. And you keep getting closer and closer to the car in front because the set distanced keeps changing and you have to brake so you do not hit the car in front because the s550 won't. I hope this makes sense. It is easier to show with the distance graphic up on the screen. The whole system is completely screwed up. As is the led lighting system in the snow and freezing rain and slush. Cannot drive it at night in a winter storm. It all happens around town to highway speeds. I was actually told by the service manager for the distronic cruise to work i have to be driving faster than 75 mph. My 2007 s550 4 matic's distronic and autonomous braking worked perfectly.
Vehicle Mileage at Failure	50
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WESTBROOK, ME
VIN pattern	WDDUG8FB3GAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3GCUKSEC5JG336704 1N4AL3AP3DC296585 LJD5AA1D1T0209745 MMSDZC63S00110423 2T2ZK1BA2EC137771 4JGBB5GBXBA641916 WBAFH62080L870139 5N1AN0NW4AC511810 KNDJ23AU5L7103654 5HD1JN5L1DB028098 WBA5B1C52GG131541 2C3CAAET2BH697187

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2016 Mercedes-Benz S550 4MATIC Service Brakes Problems, Complaints and Defects, Recalls and Failures

2016 Mercedes-Benz S550 4MATIC Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?