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2015 Mercedes-Benz S550 4MATIC Air Bags Problems, Complaints and Defects

Issue ID	1682431
Internal NHTSA #	11349200
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES-BENZ
Model	S550 4MATIC
Model Year	2015
File date	15/07/20
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	On july 15, 2020, i was involved in a one car accident. The car left the roadway on a curve when i lost consciousness due to a medical issue, and slid down an embankment into a tree. The tree prevented a total rollover and the car was at a 45 degree angle. I was thrown against the driver's side door and sustained injuries. The side airbags did not deploy, neither did the front airbags. The car was totaled. The side airbags are supposed to deploy in a side impact or rollover situation, both of which occurred. Because they did not deploy, i suffered a head injury, broken ribs from the impact, and lacerations from the broken window and tree. I have enclosed the police report and pictures. The report erroneously stated the airbags had deployed, but the pictures clearly show they did not. I have more pictures, if needed.
Vehicle Mileage at Failure	48389
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ROSWELL, GA
VIN pattern	4JGDA5JB9FAXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5N1AR18B88C654949 6FMTR1GR1PD814864 W04WH3N55JG034480 MR0BU8CCD4T013791 1GKFK13007R246112 JYE8AC0036A047523 JKBKX252CCA005616 1GYS9BKL5TR369996 SALEJ7EU1S2442146 JA4J4TA80NZ605390 1FTFW1E89MFB47966 3TMLB5JN2TM219333

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2015 Mercedes-Benz S550 4MATIC Air Bags Problems, Complaints and Defects, Recalls and Failures

2015 Mercedes-Benz S550 4MATIC Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?