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2019 Mercedes-Benz METRIS Seats Front Assembly Head Restraint Recall


NHTSA Recall #	155684
NHTSA Compaign #	19V666000
MFG Compaign #	VS2KOPFSTU
Manufacturer	Daimler Vans USA, LLC
Supplier	MERCEDES-BENZ
Brand	MERCEDES-BENZ
Model	METRIS
Model Year	2019
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of notification	20/04/20
Begin date of manufacuring	31/01/19
End date of manufacturing	01/05/19
Type of recall	V
Recall initiator	MFR
Report received	18/09/19
Report created	19/09/19
Regulation part number
FMV safety standard number
Estimated number of affected units	29
Defect summary	Daimler vans usa, llc (dvusa) is recalling certain 2019 metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Consequence summary	The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Corrective action	Dvusa will notify owners, and mercedes-benz dealers will replace the head restraints, free of charge. Dvusa issued owners an interim notification on november 4, 2019. The recall began april 20, 2020. Owners may contact dvusa customer service at 1-877-762-8267. D vusa's number for this recall is vs2kopfstu.
Recall notes	Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3C6UR5DJ9SG577400 WBATR9A06KLC59454 SCBCE63W25C030224 WDB2100371A248258 WKESD000000710464 WVWZZZ7MZ1V057212 W0LGT8EM0B1208466 VXEVTZKU6TZ048832 PN153BK5107002120 WDD1760431J490032 MMBENKA40DD031009 W0LGS8E19G1008108

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2019 Mercedes-Benz METRIS Seats Front Assembly Head Restraint Recall

2019 Mercedes-Benz METRIS Seats Front Assembly Head Restraint Recall

What is Recall?

What is Failure?

What is Defect?