| Issue ID | 1345040 |
| Internal NHTSA # | 10938679 |
| Manufacurer | Mercedes-Benz USA, LLC - DBA Sprinter |
| Brand | MERCEDES-BENZ |
| Model | METRIS |
| Model Year | 2016 |
| File date | 30/08/16 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The right side of the vehicle has a terrible blind spot. No matter how diligently you look in the passenger mirror and over your right shoulder there is an area that is blind to the driver. This is due to the passenger side mirror being too small and not convex. It is not written on the mirror " objects appear closer than they actually are". This is a serious design flaw, i am surprised that that this made it through all of the safety regulations. Luckily, i have not been an accident yet due to this problem. I have mounted additional blindspot mirrors to the existing mirrors but they are no substitute for a properly designed mirror. I purchased this car new from the dealership in august and have returned several times complaining about the mirror but to no avail. This is a serious safety issue especially at night because not only is it difficult to see in the mirror but the factory tinting on the windows is very dark and one must look carefully to see an oncoming car. In doing some online research i have found that i am not the only one. There are hundreds of entries on the metris forum site with new metric owners complaining about the side mirror visibility and looking for a solution. The fix is a simple one and i hope that mercedes will step up and actively take care of this issue. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENCINITAS, CA |
| VIN pattern | WD4PG2EE5G3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |