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2016 Mercedes-Benz METRIS Visibility Wiper Problems, Complaints and Defects

Issue ID	1335682
Internal NHTSA #	10927173
Manufacurer	Mercedes-Benz USA, LLC - DBA Sprinter
Brand	MERCEDES-BENZ
Model	METRIS
Model Year	2016
File date	21/11/16
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	The side mirrors are not only very low and small but they are flat. This creates a huge blind spot particularly on the passenger side even with lane assist technology. I do not want to almost hit a car before being notified. I almost got into an accident on a highway with 4 kids in my care. This exact same van has been produced in europe with convex mirrors. In fact, mb is making these convex mirrors standard in the 2017 version, but seems to waiting until human casualty before recalling the 2016 mirrors for safe driving.
Vehicle Mileage at Failure	208
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MIAMI, FL
VIN pattern	WD4PG2EE7G3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2HJYK16468H521532 WF0JXXWPBJBU80748 1G1PC5SH5G7213218 3GYT4NEFXBG397544 WBA5B1C57GG129171 WF0DXXGAKDDB51059 3C4NJDDB5HT646297 1B7JC26Z1TS586911 JMYSRCS1A8U000982 JA4ARUAU1VU002272 MNBUMFF80JW853960 JKAENEC13SDA10281

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2016 Mercedes-Benz METRIS Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2016 Mercedes-Benz METRIS Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?