| Issue ID | 1314430 |
| Internal NHTSA # | 10903192 |
| Manufacurer | Mercedes-Benz USA, LLC - DBA Sprinter |
| Brand | MERCEDES-BENZ |
| Model | METRIS |
| Model Year | 2016 |
| File date | 01/09/16 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The side mirrors are flat instead of convex and this, combined with very high headrests, gives one extremely poor rear vision. I can not recall driving any vehicle made after the 1970's that has flat mirrors like this. Changing lanes, even with blind spot warning, is just guesswork and very dangerous. I have not felt so uncomfortable and unsure of what is next to me since i drove cars without any right side mirrors years and years ago. The same van in europe does have convex mirrors that are so much better than those used in us. Contacting manufacturer regarding this has proven useless. This is an issue in all situations but worse in urban driving or heavy traffic where knowing what is around one's vehicle is critically important. This is a terrible and dangerous oversight. |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BAYPORT, NY |
| VIN pattern | WD4PG2EE6G3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |