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2016 Mercedes-Benz METRIS Visibility Rearview Mirrors Devices Exterior Problems, Complaints and Defects

Issue ID	1276203
Internal NHTSA #	10855511
Manufacurer	Mercedes-Benz USA, LLC - DBA Sprinter
Brand	MERCEDES-BENZ
Model	METRIS
Model Year	2016
File date	03/03/16
Component	VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Product type code	VEHICLE
Description of the problem	While driving approximately 45 mph, the contact was unable to see out of the front passenger side mirror. The contact stated that the visibility on the passenger side mirror was inadequate. The failure recurred three times. The contact notified the local dealer who stated that the manufacturer was aware of the issue and that the engineers were working on it. The manufacturer stated that the vehicle was designed that way and did not offer any assistance. The failure mileage was 1,500... Updated 05/09/16 *bf
Vehicle Mileage at Failure	1500
Number of Occurences	1
Source of the issue	HOTLINE VOQ
City and State	HONOLULU, HI
VIN pattern	WD3PG2EA1G3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WV1ZZZ2E2B6004203 ZN661TUG5JX274592 3VWB67AJ2HM209799 1C4RJFCG2DC654518 KNAKU811SC5345803 3KPA251ABKE152336 JTEBU5JR5F5224279 1J4BA3H1XAL000000 1C4RJFJT7HC938734 2HGFC1E57JH200397 SJAAM14V6NC011242 1G6AV5S84E0155151

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2016 Mercedes-Benz METRIS Visibility Rearview Mirrors Devices Exterior Problems, Complaints and Defects, Recalls and Failures

2016 Mercedes-Benz METRIS Visibility Rearview Mirrors Devices Exterior Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?