This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes-Benz METRIS 2016 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes-Benz METRIS 2016 suspension and complaints other owners have filed.

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2016 Mercedes-Benz METRIS Suspension Problems, Complaints and Defects

Issue ID	1454774
Internal NHTSA #	11080228
Manufacurer	Mercedes-Benz USA, LLC - DBA Sprinter
Brand	MERCEDES-BENZ
Model	METRIS
Model Year	2016
File date	12/11/17
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	When i noticed my right rear tire was balled amount to the steal belts, i knew there was a problem. The car only had 20k on it. I went to put the spare on. When removing the tire, up on factory jack, and bolts removed. I noticed that as much as i jacked the car up the tire would not come all the way off the ground. When i finally got the tire free, the brake rotor shot down on the bottom of the rim, shot the car up in the air, and jack knocked over. It was like the spring came complete uncompressed and shot the car up. When it came down, my hand was wedge between the tire and car. I was able to get it out quickly, but i could not get the car jack up all the way to get the tire off. I have to get a road side service to come with a longer jack to put under the suspension, jack it up to compress the suspension. Then i got the tire off. This all happened in my garage with a level concrete floor. I read the manual several time to make sure i did the tire change correctly, and i did. The van only had 20k miles. I'm still confused how the tire end up like it did. I took it to my nearest mercedes dealership. They told me nothing was broken on the rear suspension. They couldn't explain the issue i had changing the tire, but they had seen the tire wear issue several times on these vans. They said the alignment was way out. I use this vehicle for my video production business. After this accident, i had the car weighted on a cat scale, loaded and unloaded. I haul around 1300 pounds of gear. Its rated for 1874 pound of cargo, and that with two rows of seats that weigh 150 pounds each that i have removed from the car. I put new tires on the car and had it aligned with all the weight i carry. It was fine for about a 1000 miles. I just don't feel safe. It feels like i've max the suspension out. I feel the suspension on this car it not right for the weight is says it can handle
Vehicle Mileage at Failure	22000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	COLUMBIA, SC
VIN pattern	WD4PG2EE0G3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	1
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GCEK19T53E220339 1N4AL3AP0FC000000 MR0FZ22GX01038630 1TFWW31PX6EC71973 5TFBV54188X077289 MPBAMF060PX520444 WDBSK76F15F092875 3N1AB7AP9HY268701 SALAG25438A475325 MZBER814MPN370475 WUAANB423CN000436 3HSDZTZR1KN649768

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2016 Mercedes-Benz METRIS Suspension Problems, Complaints and Defects, Recalls and Failures

2016 Mercedes-Benz METRIS Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?