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2016 Mercedes-Benz METRIS Electrical System Software Recall


NHTSA Recall #	120888
NHTSA Compaign #	17V272000
MFG Compaign #
Manufacturer	Daimler Vans USA, LLC
Supplier	MERCEDES-BENZ
Brand	MERCEDES-BENZ
Model	METRIS
Model Year	2016
Component	ELECTRICAL SYSTEM:SOFTWARE
Date of notification	01/09/17
Begin date of manufacuring	22/12/15
End date of manufacturing	22/12/15
Type of recall	V
Recall initiator	MFR
Report received	21/04/17
Report created	26/04/17
Regulation part number
FMV safety standard number
Estimated number of affected units	3
Defect summary	Daimler vans usa, llc (dvusa) is recalling certain 2013-2014 freightliner sprinter and 2016 mercedes-benz metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence summary	The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Corrective action	Dvusa will notify owners, and mercedes-benz and freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on july 12, 2017. The recall began on september 1, 2017. Owners may contact dvusa customer service at 1-877-762-8267.
Recall notes	Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHJT81VBBU255307 KMHCU14BAGU055597 JF1GP7KC5CG005313 KMFXKS7BPVU148969 WBS6C9106EDV73336 WDD2053872F859310 MHFGX8GS9G0500303 2C3CDXBG0MH504767 KM8JUCAC7DU628926 1GTR2VE71DZ344975 JF1GT7LL5JG054602 5HD1KTP60LB659058

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2016 Mercedes-Benz METRIS Electrical System Software Recall

2016 Mercedes-Benz METRIS Electrical System Software Recall

What is Recall?

What is Failure?

What is Defect?