| Issue ID | 1729007 |
| Internal NHTSA # | 11399214 |
| Manufacurer | Mercedes-Benz USA, LLC |
| Brand | MERCEDES-BENZ |
| Model | GLE350D |
| Model Year | 2016 |
| File date | 27/02/21 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Our 2016 gle350 with 67k miles stalled at 5:45 p. M. On a two lane road with high traffic volume. There was no indication before stalling except a rapid loss of power and downshifting. It was dusk and the vehicle stalled partially in lane as there was no room with water drainage ditch. Dealer identified a seal in the lift gate being defective allowing water to accumulate in the spare tire storage area in proximity to the fuel pump. Fuel pump malfunctioned resulting in vehicle stalling. Dealer shared mercedes would not address nor cover the $1600 cost to repair. What vehicle accumulates enough water to fill a spare tire area and it overflows short out a nearby fuel pump module and soaking the insulation of the vehicle. Vehicle is garaged and serviced as determined by the on board computer. This is a serious issue in that if we had been on a freeway there is no waring and the vehicle looses power quickly leaving no room to move out of harms way. |
| Vehicle Mileage at Failure | 67000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DURHAM, NC |
| VIN pattern | 4JGDA5HB4GAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |