| Issue ID | 1389583 |
| Internal NHTSA # | 11003253 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | GLE350 |
| Model Year | 2017 |
| File date | 09/06/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Since leasing this vehicle on december 1, 2016, there have been numerous safety issues with the seat belt, erroneous warning alarms, and the windshield wiper. First, while driving in a snow storm in january 2017, the driver's side windshield wiper went flying off the vehicle. The dealership repaired the windshield wiper. Second, while driving on various dates/times, the car began sounding an alarm and a message appeared that the key was not in the vehicle. Please see the attached video. The vehicle has been brought into the shop on two different occasions. During the first occasion, the push button was replaced. On the second occasion, the dealership indicated they could not replicate the problem. This is a significant safety concern because the car displays this alarm at random times despite the fact that the key is in the vehicle. The alarm is distracting while driving. Lastly, on another occasion, the seat belt went into the seat mechanism preventing the driver from using the seat belt. This was also repaired by mercedes-benz. |
| Vehicle Mileage at Failure | 3800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 4JGDA5HB9HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |