2019 Mercedes-Benz GLC300 Steering Electric Power Assist System Recall

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2019 Mercedes-Benz GLC300 Steering Electric Power Assist System Recall

 NHTSA Recall #142279
NHTSA Compaign #19V822000
MFG Compaign #2019110014
 ManufacturerMercedes-Benz USA, LLC.
 SupplierMERCEDES-BENZ
 BrandMERCEDES-BENZ
 ModelGLC300
 Model Year2019
 ComponentSTEERING:ELECTRIC POWER ASSIST SYSTEM
 Date of notification20/12/19
 Begin date of manufacuring23/11/18
 End date of manufacturing04/12/18
Type of recallV
Recall initiatorMFR
 Report received18/11/19
 Report created18/11/19
Regulation part number
FMV safety standard number
Estimated number of affected units3
 Defect summaryMercedes-benz usa, llc. (mbusa) is recalling certain 2019 glc300 and glc300 4matic vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
 Consequence summaryA loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
 Corrective actionMbusa will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began december 20, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019110014.
 Recall notesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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