| Issue ID | 1397203 |
| Internal NHTSA # | 11012650 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2016 |
| File date | 01/04/17 |
| Component | COMMUNICATION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes-benz e350. The contact stated that the air bag warning indicator randomly flashed. The on star communication system generated reports and called to inquire if there was a crash. The dealer (mercedes-benz of beverly hills, 9250 beverly blvd, beverly hills, ca 90210, (310) 659-2980) was unable to disconnect the on star communication system and stated that the control unit prematurely failed because of coffee that may have spilled in that area. The manufacturer was notified of the failure. The contact was uncertain if the vehicle would be repaired. The vin and failure mileage were not available. .. Updated 10/25/17 *bf *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BEVERLY HILLS, CA |
| VIN pattern | WDDHF5KB2GBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 18/05/16 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DOWNTOWN LA MOTORS |
| Dealer's telephone number | |
| Dealer's city | LOS ANGELES |
| Dealer's state code | CA |
| Dealer's ZIP code | 90015 |