| Issue ID | 1694193 |
| Internal NHTSA # | 11362034 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2014 |
| File date | 21/09/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | After driving for 1 hour, back seat shelf speaker made a loud popping and humming noise and emitted a strong burning smell. Trunk opened and confirmed smoke coming from rear amplifier, strong smell of plastic melting and speakers were too hot to touch. Disconnected amplifier from battery and took vehicle to dealer who confirmed. Dealer re-hooked amplifier to battery, confirmed that amplifier was indeed smoking and speakers would need replacing as well. Vehicle only has 57,750 miles and is out of warrantee. Local dealer maintenance representative agreed that a vehicle with such low mileage should not be catching fire but dealer would not cover cost of repair. |
| Vehicle Mileage at Failure | 57750 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKEVILLE, MD |
| VIN pattern | WDDHF8JBXEBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |