| Issue ID | 1716257 |
| Internal NHTSA # | 11387205 |
| Manufacurer | Mercedes-Benz USA, LLC |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2014 |
| File date | 01/07/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns 2014 mercedes-benz e350. The contact stated while reversing, the gear shifter failed to release from park. The contact restarted the vehicle and the gear shifter failed to release from the reverse position into drive. There were no warning lights illuminated. The vehicle was taken to mercedes-benz of coconut creek (4250 fl-7, coconut creek, fl 33073, (954) 406-1167) to be diagnosed. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 37,800.*ln*jb |
| Vehicle Mileage at Failure | 37800 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NORTH LAUDERDALE, FL |
| VIN pattern | WDDHF5KB3EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES-BENZ OF COCONUT CREEK |
| Dealer's telephone number | 954-590-3100 |
| Dealer's city | COCONUT CREEK |
| Dealer's state code | FL |
| Dealer's ZIP code | 33073 |