| Issue ID | 1552398 |
| Internal NHTSA # | 11193378 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2014 |
| File date | 01/04/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2014 mercedes-benz e350. While driving low speeds, the contact's vehicle was t-boned on the driver's side. The air bags did not deploy. There were no warning indicators illuminated. The vehicle was totaled and towed from the scene. The contact and passenger suffered injuries that required medical attention. A police report was filed. The vehicle was not diagnosed. The dealer and manufacturer were made aware of the failure. The failure mileage was 49,000 *bf ... Consumer stated seat belt did not tighten driving the impact. Driver received head injury and broken bone in her left hand due to failure of airbags. Driver went the emergency room. *jb *dt |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | PLANO, TX |
| VIN pattern | WDDHF5KB4EAXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 01/12/14 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | EUROPEAN MOTORS |
| Dealer's telephone number | 972-473-9400 |
| Dealer's city | PLANO |
| Dealer's state code | TX |
| Dealer's ZIP code | 75093 |