| Issue ID | 1539616 |
| Internal NHTSA # | 11181281 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2012 |
| File date | 12/02/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Total steering failure. The steering locked up solid, and trying to turn the steering wheel was met with a hammering noise from under the front of the car. Fortunately, this occurred in our driveway - had it happened on the highway there would definitely been an accident. We took the car to our local repair shop (the mercedes dealer is a 1-1/2 hour drive from where we live) and they determined that the aluminum bolts holding the electric drive motor to the steering rack had corroded through and motor had fallen off. I found that there is a recall for this problem in canada, but our dealer (burlington vermont) said there is no recall in the u. S. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRLEE, VT |
| VIN pattern | WDDHF8JB8CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |