| Issue ID | 1603978 |
| Internal NHTSA # | 11257736 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2012 |
| File date | 13/09/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 mercedes-benz e350. While driving 40 mph, the contact's vehicle was involved in a side impact collision with another vehicle headed in the same direction. The other vehicle swerved away from the contact's vehicle, but was then impacted by the front bumper of the contact's vehicle. The contact stated that neither the driver's nor the passenger's frontal air bags deployed. A police report was filed. The contact sustained injuries to the neck, back, and leg, which required medical attention. The passenger sustained similar injuries and also sought medical attention. The vehicle was towed to a tow lot. Mercedes-benz of myrtle beach (936 jason blvd, myrtle beach, sc 29577, (843) 848-6800) and the manufacturer were informed of the failure. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 17v017000 (air bags). The approximate failure mileage was approximately 115,000. *dt *as*dt |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CONWAY, SC |
| VIN pattern | WDDKK5KF2CFXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |