| Issue ID | 1538794 |
| Internal NHTSA # | 11180626 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2012 |
| File date | 01/12/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. I was issued a takata recall for defective airbags december 2017 stating that "the defect in your driver, passenger, or both driver and passenger frontal airbag inflators may cause the airbag to explode during airbag deployment and could result in metal fragments striking the front occupants, possibly causing serious injury or death." the recall notice states that replacement parts are expected to be available by december 31, 2018. As of today february 17, 2018, over 1 year later, the nhtsa website says "recall incomplete, remedy not yet available." this is completely unacceptable. I bought a mercedes with the impression that mercedes stands behind its high safety rating and crash test rating. If the airbag causes serious injury or death upon deployment in a crash, then the high safety rating is irrelevant. I have been driving this car around for more than 1 year risking possible injury or death because this matter has not been resolved yet. There needs to be some recourse. Mercedes should stand behind its products and compensate its loyal clients if it cannot resolve this issue within a timely manner. In my opinion, over 1 year and counting is not considered a timely manner. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HUNTINGTON BEACH, CA |
| VIN pattern | WDDKK5KF2CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |