| Issue ID | 1416275 |
| Internal NHTSA # | 11035735 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2012 |
| File date | 21/10/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes of delray, 1001 linton blvd, delray beach, fl 33444, phone number: (561) 291-6095), but the part for the repair was not available. The manufacturer was made aware of the issue and stated that they did not know when the part would become available. No further assistance was offered. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer stated car is cpo- mercedes certified, asked delray mercedes -david- he said, "nobody has been injured in a mercedes," yet. Updated 8/1/18*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BOCA RATON, FL |
| VIN pattern | WDDKJ5KB8CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 23/04/13 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CROWN EUROCARS |
| Dealer's telephone number | 1-800-330-2887 |
| Dealer's city | ST.PETERSBURG |
| Dealer's state code | FL |
| Dealer's ZIP code |