| Issue ID | 1410360 |
| Internal NHTSA # | 11030071 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2010 |
| File date | 01/09/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Request nhtsa immediately re-open the investigation of mercedes-benz' deliberate & continued use of defective fuel system components. The warranty extension offered by mb for 2003-2009 e-class sedans on fuel tank components, including fuel tank, fuel filter/sender, fuel pump & related gaskets/seals/retention rings, is not sufficient. Please require mb to extend the warranty to later model yrs & all e-class vehicles such as 2-dr coupe, not just the sedan. My vehicle has only 48,000 miles (driven <7,000 mi/yr) & fuel sending unit closing cover is now leaking. Gas fumes/leakage is so overwhelming that car cannot be driven or parked in a garage. Driver is in eminent danger of car bursting into flames if a spark or match is lit nearby. Plus owner risks damage/theft/bodily harm now being required to park on street rather than a secured garage. I've owned 8 other vehicles in my lifetime incl. Fiat, oldsmobile, ford, toyota & lexus. Never has any other vehicle had this problem. Plus several were 2x+ the age of this car & had 2-3x greater mileage. This fuel system problem is not caused by normal wear-&-tear or any fault of an owner. Repairs must be mandated by the nhtsa to be covered by mb due to fact that they have continued to use defective design & defective components, even knowing for years prior to manufacturing 2010+ models, this issue exists. The mb dealer wants to charge $1133. 89 plus tax for the initial "closing cover" repair & will not guarantee that will even fix the problem. It may cost thousands more to have the entire fuel tank replaced if necessary. I implore you to seek justice for consumers like myself, harmed by mb's defective fuel tanks that allow fumes to seep into the cabin & broad area surrounding the exterior of vehicle, plus liquid fuel to leak on the ground. Please relpy with specific action i can take to rectify this deplorable situation. |
| Vehicle Mileage at Failure | 47900 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCOTTSDALE, AZ |
| VIN pattern | WDDKJ5GB0AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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