2009 Mercedes-Benz E350 Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes-Benz E350 2009 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes-Benz E350 2009 suspension and complaints other owners have filed.
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2009 Mercedes-Benz E350 Suspension Problems, Complaints and Defects

 Issue ID1471999
 Internal NHTSA #11099858
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES-BENZ
 ModelE350
 Model Year2009
 File date23/05/18
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemMy wife was driving at low speed on a smooth road when the driver's-side front spring broke with a loud bang and that corner of the vehicle collapsed, fully compressing the shock absorber. We were fortunate that the car was being driven slowly: the broken end could have cut the tire, blowing it out. At high speed, it could have been hard to control the car because of unequal camber. On a sharp turn, the fender lip would have dropped onto the tire, severely damaging the fender or blowing out the tire. Mercedes was previously required to recall the same model for rear air suspension failure because when the rear of the vehicle drops, nhtsa says, "... The driver may have reduced vehicle control, increasing risk of a crash." i say that front suspension failure is more dangerous. After towing to the mercedes dealer, the service advisor called the broken spring a "maintenance item." he claimed this failure at 92,000 miles in a 10-year-old car is not surprising. The full price to replace the spring and damaged shock absorber and align the car was $1,345 and the dealer deducted a $300 discount after i complained. This was a potentially catastrophic failure of a part that should last the life of the car. I read that this model is prone to this failure. I've driven 500,000 miles during the past 50 years, mostly in cars purchased used, with one reaching 250,000 miles, and i previously hadn't heard of broken coil springs. I stated that mercedes should take responsibility for a dangerous failure; that we purchased the car as a certified used car from a mercedes dealer when it was only four-years-old at 50,000 miles and it has been inspected and serviced per mercedes at mercedes dealers since purchase. I believe this car should have been recalled, prior to the failure, for a tendency of the front coil springs to break.
 Vehicle Mileage at Failure92715
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateBETHESDA, MD
VIN pattern WDBUH87X89BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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