| Issue ID | 1692597 |
| Internal NHTSA # | 11360826 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2009 |
| File date | 23/09/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I received safety recall # 2020040011. I made an appointment at beverly hills mercedes for 9/23/20 at 10:00am.(per letter sent to me by mercedez benz. (nhtsa recall #19v918). The service man (i believe his name was tamir) told me they had no loaner for me and that 95% of the time they will do nothing regarding their recalls. I was stunned at such unprofessional and unethical behavior from a mercedez dealer. I told him to give me my car back and why did they make my appointment if they are not going to honor the safety committments in good faith. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | WDBUF56X19BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |