| Issue ID | 1512462 |
| Internal NHTSA # | 11150390 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2008 |
| File date | 06/11/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Driver's heated seat burning?!? I've owned this vehicle since late may of '18. On tues. 11/06/18 after work, i started the car and began driving home. Turned on the heat and the driver's heated seat (it's 30 degrees and snowing here in mn). I take-off and not a minute later i smell what seems to be an electrical fire/smoke. There was likely even a whiff of smoke present. Thankfully i immediately figured it was unfortunately coming from my car and that the heated seat was likely the culprit. Turned it off, pulled over and noticed the pics attached (burned hole in lower right of seat if looking at it head-on). There was the mb-tex crack there prior. Now, i won't (unfortunately) be using my heated seat anytime soon, but my question is, what now? The wife uses her side all the time, never noticed any issues. Pretty scary/surprising and disappointing all at once. |
| Vehicle Mileage at Failure | 109000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLYMOUTH, MN |
| VIN pattern | WDBUF87X98BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |