| Issue ID | 1499002 |
| Internal NHTSA # | 11130495 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | E350 |
| Model Year | 2007 |
| File date | 12/09/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Vehicle stalls while driving,able to pull over to side of highway. Engine will not restarted. Towed vehicle to mercedes dealer,diagnosis discover that fuel pump failed. Fuel pump need replacement. This is a very unsafe condition,vehicle can stall at any time and cause serious accident/crash. Find information nhtsa investigation ea 13-003 about fuel tank/fuel system that related to this condition since fuel pump is part of fuel tank as told by repair dealer, but dealer and mercedes manufacture customer service refuse/decline to perform this repair under this investigation agreement. Can we have some assistance on this matter |
| Vehicle Mileage at Failure | 11 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROWLAND HEIGHTS, CA |
| VIN pattern | WDBUF56X27BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |