| Issue ID | 1708351 |
| Internal NHTSA # | 11377556 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA45 AMG |
| Model Year | 2018 |
| File date | 02/03/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We were advised mercedes-benz is issuing a recall due to mold existing in the factory hvac system from a law firm mailer. When contacting mercedes-benz, they stated they are of the problem and told us a recall would be taking place around january 2021. We bought this vehicle new in october 2018 and ingest possible mold spores daily while enduring a horrible musty smell. We attempted to trade in our vehicle for a newer model and were insulted with the sales manager's results at zt motors, fort walton beach, fl. So, now we are stuck with a $70,000 vehicle, paying monthly payments, and not being informed directly by mercedes when this correction will take place. I have an autoimmune disorder and being around mold is extremely dangerous for me. Very disgusted by mercedes-benz and will never purchase another as they do not take care of their loyal customers. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NICEVILLE, FL |
| VIN pattern | 4JGDA5JB0JBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |