| Issue ID | 1663851 |
| Internal NHTSA # | 11326509 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2017 |
| File date | 07/03/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 mercedes-benz c300. The contact stated while driving at an unknown speed, a vehicle unexpectedly made a left turn into the front drivers side of her vehicle causing it to accelerate and jump the curb eventually coming to a stop. The contact stated the air bags did not deploy however an air bag malfunction warning alert illuminated. The front passenger tire and the whole driver side was damaged. The contact sustained four broken teeth, eye damage, traumatic brain injury, shoulder damage, seizures, and speech damage that required medical attention. A police report was filed. The vehicle was deemed undrivable however repairable by the insurance company as the air bags did not deploy. The contact stated that the dealer stated that the air bags were not defective. The manufacturer was made aware of the failure however, offered no assistance. The failure mileage was 20,000. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NORTHVILLE, MI |
| VIN pattern | 55SWF4KB7HUXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |