| Issue ID | 1600414 |
| Internal NHTSA # | 11255117 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2016 |
| File date | 10/09/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes-benz cla250. While stopped at a traffic light, the vehicle stalled, the gear shifter failed to shift into neutral, and the brake and accelerator pedals traveled to the floorboard when depressed. There were no warning indicators illuminated. The police assisted with moving the vehicle off the highway. The vehicle was towed to mercedes-benz of los angeles (801 s figueroa st, los angeles, ca 90015, (213) 425-3100) where it was stated that a new starter was needed; however, the vehicle was not officially diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 21,100. |
| Vehicle Mileage at Failure | 21100 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MONTEBELLO, CA |
| VIN pattern | WDDSJ4EB1GNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |