| Issue ID | 1336983 |
| Internal NHTSA # | 10926920 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2015 |
| File date | 01/10/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | A1 incoming email request: email from consumer re 2015 mercedes benz cla250 4matic transmission issues, mercedes benz will not addressed the issue. *smd the consumer stated the vehicle jerked violently when down shifting from 1st through 4th gear in both drive and reverse. Additionally, the vehicle would get stuck in 2nd gear and would not shift up or down. The problem was sporadic. Mercedes benz informed the consumer, if they could not duplicate the issue, they could not fix it.*jb updated 01/03/17.*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 6 |
| Source of the issue | FORWARDED FROM A CONGRESSIONAL OFFICE |
| City and State | GREGORY, MI |
| VIN pattern | WDDSJ4GB4FNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 15/08/15 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF ST LOUIS |
| Dealer's telephone number | 314-647-2400 |
| Dealer's city | SAINT LOUIS |
| Dealer's state code | MO |
| Dealer's ZIP code | 63139 |