| Issue ID | 1428579 |
| Internal NHTSA # | 11051351 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2015 |
| File date | 19/10/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I bought mercedes cla 2015 on jan 2015 and i drove the vehicle where my audio system used to reboot time to time once in a while but it used to come up. So i did not mention and take it to dealer that time but recently, after driving 53k mile, it completely stopped working and only rebooting itself. Later i found out there was recall about 2015/2016 cla audio recall "reference tsb no. 2015110001". So i took it to dealer "mercedes benz houston greenway" and they said they can not update unless they change control unit. I also called mercedes benz customer service but they also same thing. So i paid 50% cost which is $1457. This looks unfair to me because it had issue and it has recall too. I need proper help here as this does not look right to me and i am starting my voice here to resolve this issue. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEARLAND, TX |
| VIN pattern | WDDSJ4EB1FNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |