| Issue ID | 1508879 |
| Internal NHTSA # | 11143573 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 08/10/18 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | Good day, i am attaching photos of a failed rim from my 2014 cla 250. The car has just over 54,000 miles on it and the failure-crack has propagated to where the tire will no longer hold air and car is not safe to drive. This is the 2nd failed rim, the first cracked in a similar fashion at just over 44,000 miles and was replaced by my local mercedes dealer at not charge. They will not replace the 2nd failed rim. While we live in the mid-western usa (chicago area) where the roads are rough and there are potholes, there is no evidence of damage or deformation in the area where this crack formed. It's unacceptable that mercedes-benz will not stand behind their product. I have been driving in the chicago area for 40 years and have never, never had a crack in a rim like this. I believe this is a design defect that mercedes-benz needs to correct and replace faulty rims on owners cars. Please feel free to contact me for any additional details you need. I will be sending this same message to the nhtsa. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc |
| Vehicle Mileage at Failure | 54384 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOMER GLEN, IL |
| VIN pattern | WDDSJ4EB6ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |