| Issue ID | 1649669 |
| Internal NHTSA # | 11316103 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES-BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 12/02/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 mercedes benz cla250. The contact stated that while at a stop light, the vehicle stalled without warning. The vehicle was restarted and was driven to the residence. The contact stated the vehicle was later taken to mercedes-benz of encino dealer, (16721 ventura blvd, encino, ca 91436) where it was diagnosed, and the conductor coil was replaced however, the failure recurred. The vehicle was taken back to the same dealer however, technician could not find a failure. The contact was informed by the technician to drive the vehicle with the echo off. The vehicle was driven with the echo on and the failure recurred. The contact call the same dealer and schedule an appointment. The manufacturer was notified of the failure but did not assist. The approximate failure mileage was approximately 60,000. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ENCINO, CA |
| VIN pattern | WDDSJ4EB5ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |